How It Works
From order to everyday independence
Here's exactly what happens between choosing a plan and GCARE becoming part of daily life.
01
Choose & order

01
Choose a plan
Pick a monthly or prepaid plan for Austria, Germany or the UK.
02
Place an order
Complete checkout with buyer, shipping and wearer details.
02
We prepare GCARE

03
MSE prepares the bracelet
Your device is prepared and linked to the order.
04
Device association is prepared
The bracelet is associated with the wearer's account ahead of dispatch.
05
Connectivity is prepared
Mobile connectivity is prepared operationally so the bracelet works out of the box.
03
Receive & start

06
Device is dispatched
Orders are dispatched within two working days of payment.
07
You receive it
The bracelet arrives ready to charge.
08
Charge the bracelet
A full charge before first use keeps it ready around the clock.
09
Switch it on
A short press confirms it's connected.
10
Wear it correctly
Snug, sensor-side to the skin, not over clothing.
04
Stay connected

11
Install the family app
A relative or caregiver installs the app to receive alerts and trends.
12
Complete authorized linking
The app is linked to the wearer's bracelet as an authorized contact.
13
The first 10 days begin
GCARE starts learning the wearer's personal baseline.
14
Ongoing alerts & trends
Trend-based alerts become available as the system is configured and the baseline matures.
Watch
GCARE, in one film
A short introduction to the GCARE bracelet and how it connects to the people who matter.

This film carries open captions. It was produced before GCARE's current name and on-screen interface, so a few details shown may not match the product described on this site — the written specification remains the accurate reference.